immersive AR/VR prototype to enhance mission collaboration
How might AR or VR enhance mission collaboration for orbital missions?
*This is a current project! We are currently in the Prototyping phase.
Edward Payne Roberts
"design A data visualisation prototype in ar or VR with the goal of aiding scientists and engineers to better collaborate for the Europa Clipper Mission."
- NASA JET PROPULSION LAB
Currently, we are transitioning from the Define phase into Ideation.
- Semi-structured Interviews
- Activity: Iterative Journey Mapping
- Activity: Card Sort Activity
Based on the profile of our interviewee, we paired each semi-structured interview with one of the above activities to uncover a different set of data.
Since most of our interviewees live outside of Seattle, we had to conduct our interviews via Skype / Google Hangouts. Therefore, we used Mural to conduct the Iterative Journey Mapping activity (left) and OptimalSort for the Card Sort activity. We found these methods to be very effective.
From our 17 semi-structured interviews along with 2 activities (12 users and 4 experts), our team came up with around 1200 individual codes on individual post-it's. In order to ensure that we each have the same understanding of our research insights, we individually coded the top 7 more important interviews and then paired the rest of the interviews.
We did 5 rounds of affinity mapping to sort the 1200 codes into clusters, then moved into organising them into themes.
insights and design principles
Our team ended up with 90 themes (the blue post-it's in the photo). From those themes, we distilled them into 38 insights, which we then refined into 13. From our 13 insights, we defined our 8 design principles.
For the sake of brevity, our design principles and associated insight(s) are presented on the same slide below.
DESIGN PRINCIPLES + INSIGHTS
Our team also developed 4 diagrams to distill our research findings from our qualitative interviews and interview activities.
about the mission
A decade of planning is made for around 45 8-hour flybys. This diagram represents the time-critical moments during the mission and when we expect both scientists and engineers to have the highest stress.
journey map during the mission
The journey map maps out the highly complicated collaboration nature of an orbital mission like Clipper. Our team has identified pain points (represented in the darker outlines) and areas where we could potentially intervene. This map is the result of our iterative journey map activity done during our interviews.
MISSION PERSONNEL MAP
The Personnel Map summarises the interrelationships of the mission from a sociological lens. It highlights (in green and white) positive relationships and (in red) pain points in certain relationships that our team needs to consider when we design.
CARD sort activity findings
Through our card sort activity, we identified that the data prioritisation during orbital mission is highly contextual. Based on the scenario (from Safe Mode to New Discovery), scientists and engineers have a different protocol in how they can advance scientific discovery balanced with needed engineering data.
From looking at the user flow and externalising our learnings with one another, our team has identified 3 key areas of opportunities.
opportunity area #1
Science Data Collaboration
OPPORTUNITY AREA #3
Understanding past, present, and future states of the mission
opportunity area #2
Instrument Scientists and
Orbital Engineers Collaboration
feedback on our research
"You guys have uncovered things that took me 6 months to learn at NASA - and you guys are remote!"
- Data Visualisation Specialist @ NASA JPL
"You have both shown me new insights about [NASA JPL] and affirmed my hunches."
- Lead User Interface Developer @ NASA JPL
idea generation + refinement
We did 2 rounds of Crazy 8's for each problem area and generated over 90 concepts. After voting our top ideas, we independently stretched those ideas based on our design principles.
concept generation + refinement
Taking our top ideas into account, we pivoted back to narrowing down our top use cases to generate more refined concepts. We ended with 4 top concepts and created a storyboard for each. After receiving feedback from our advisors and classmates, we narrowed into on concept through:
- Comparing our concepts to our Design Principles
- 2x2 matrices on 4 axes (Decision Making vs. Collaborative, Immersive vs. Feasibility)
We will share more around our Opportunity Areas and our Initial Concepts soon!